Tracking pages that sell while they ship.
Parcely turns every fulfillment into a branded tracking page, automated email, SMS & WhatsApp updates, and an operational dashboard — with bring-your-own-key AI on every plan.
From “where’s my order?” to “wow”
Answer the #1 support question before it's asked — and turn the most-visited page in e-commerce into a branded touchpoint.
Branded tracking page
An on-domain, theme-editor-native tracking page with your logo, colors, timeline, and ETA — no code required.
Multi-carrier tracking
Automatic carrier detection with normalized statuses across 900+ carriers, on a status-aware polling cadence.
Email, SMS & WhatsApp
Localized email at every milestone on every plan; SMS and WhatsApp on paid plans with consent and STOP handling.
Dashboard & analytics
Search, filter, and act on every shipment. Transit time, on-time rate, and exception rate by carrier.
Wallet passes & Shopify Flow
Live Apple/Google Wallet tracking passes, plus Flow triggers and actions for delayed, delivered, and exception shipments.
Helpdesk & marketing integrations
Gorgias and Zendesk escalations, plus Klaviyo and Attentive events — all on your own credentials.
Live in minutes, not days
No code, no theme surgery. Parcely ships as a native theme app extension.
Install & add the block
Add Parcely to your store, then drop the Parcely Tracking block onto a page in your theme editor and match it to your brand.
Fulfillments sync themselves
Every fulfillment becomes a tracked shipment automatically — carriers detected, statuses normalized, polling handled.
Notify & analyze
Branded, localized notifications go out at every milestone while the dashboard tracks transit times, on-time rates, and exceptions.
Bring your own AI key. Pay zero markup.
Connect your own provider key and unlock AI on every plan, including Free — Parcely never meters or resells your tokens.
Predictive ETA
AI-estimated delivery dates and exception prediction, tuned by carrier history.
Dual chatbot
A storefront assistant for customers and an admin copilot for you, with human escalation.
Copy & recommendations
Notification copy generation and product recommendations on the tracking page.
Your key, your costs
PII is minimized before any provider call, and everything falls back to deterministic logic when AI is off.
Ship everywhere your customers are
Admin and storefront localized in 8 languages, with every Shopify currency and presentment-currency pricing.
Transparent, stable pricing
Generous free tier, 14-day trials, and gentle overages in 1,000-order blocks — no per-shipment surprises, no silent downgrades.
Questions, answered
Do I need an AI key to use Parcely?
How does the tracking page get on my store?
Which carriers are supported?
What does it cost?
Give every shipment a home page
Branded tracking, automated notifications, analytics, and BYOK AI — free to start.