01 · Business-hours and overflow modes
02 · Human handoff rules
03 · Consent-aware call summaries
Answer routine calls and route valuable moments.
A disclosed AI receptionist handles approved questions, captures intent, and escalates according to your rules.
Webb9-specific proof
The handoff is part of the product.
Call outcomes feed the lead record rather than disappearing into a separate voice product.
A practical first step
Map the current journey before prescribing the stack.
We’ll identify what is being lost, what should stay human, and the smallest useful launch scope.