Websites
Fast, accessible sites paired with hosting, analytics, lead capture, and an owner dashboard.
Explore Websites →Win the customer, deliver the work, and get paid.
Webb9 connects your website, conversations, service operations, invoices, payments, and reporting in one managed business system. Choose the layer creating friction today; every service can stand alone, but each is designed to connect the whole handoff.
What Webb9 does
Connected services for the full customer journey.
Website Redesign
We audit the current journey, preserve valuable search signals, and rebuild around measurable conversion paths.
Explore Website Redesign →Business Dashboard
A focused operating surface for owners who have outgrown inboxes and disconnected subscriptions.
Explore Business Dashboard →Service Operations
Jobs and work orders, a dispatch calendar, a priced service catalog, and one-click quote-to-job and job-to-invoice conversions — inside the same dashboard that captures your leads.
Explore Service Operations →WhatsApp Growth Inbox
A shared WhatsApp inbox wired into your Webb9 CRM: conversations become leads, replies stay compliant, campaigns reach only opted-in customers, and an assistant answers from your approved knowledge.
Explore WhatsApp Growth Inbox →AI Receptionist
A disclosed AI receptionist handles approved questions, captures intent, and escalates according to your rules.
Explore AI Receptionist →AI Chatbot
A site assistant trained on approved services and policies, with safe fallback and human escalation.
Explore AI Chatbot →Ecommerce
Conversion-focused storefronts connected to inventory, customer messages, and reporting.
Explore Ecommerce →Mobile & PWA
Responsive web apps with offline-aware flows and an app-like home-screen experience where it earns its place.
Explore Mobile & PWA →Social Media
Campaign planning and publishing support tied back to landing pages, leads, and the monthly value report.
Explore Social Media →SEO & Google Business Profile
Technical SEO, local content, and profile improvements designed around what a buyer needs to decide.
Explore SEO & Google Business Profile →Hosting & Domains
Managed hosting, SSL, backups, monitoring, and updates with clear ownership and recovery expectations.
Explore Hosting & Domains →Scheduling & Dispatch
Day and week views of scheduled jobs, an unassigned queue, and per-person double-booking warnings when schedules collide.
Explore Scheduling & Dispatch →Estimates & Invoicing
A service catalog and price book keep pricing consistent; accepted quotes convert to jobs, and completed jobs convert to invoices.
Explore Estimates & Invoicing →Job Management
Each job carries its status, schedule, line items, and assigned team — with an append-only timeline of every transition and note.
Explore Job Management →Jobs & work ordersSchedule & dispatchPrice bookQuote → job → invoiceTeam assignment
Service operations
From website enquiry to paid invoice.
1. Price your work once
Build a service catalog and price book — services, labor rates, materials, equipment, and fees. Quotes and jobs pull from it so pricing stays consistent across your team.
2. Turn quotes into jobs
An accepted quote converts to a work order in one click, line items intact. Walk-in work? Create a job directly, or convert an existing booking.
3. Schedule and dispatch
Day and week calendar views, an unassigned-job queue, and click-to-assign dispatch. Double-booking a team member produces an explicit conflict warning.
4. Deliver, invoice, get paid
Your team moves the job through en route, in progress, and completed — each step timestamped on the job timeline. Completion converts to an invoice with the same line items.
What's included
The operating layer between the lead and the payment.
Jobs & work orders
Numbered work orders with customer, address, instructions, line items, and internal notes — plus a validated status pipeline from draft to invoiced.
Schedule & dispatch
A team calendar with an unassigned queue and per-assignee conflict warnings, so nothing falls through and nobody is silently double-booked.
Service catalog & price book
Services, labor, materials, equipment, and fees with units and prices. Archive old items safely — documents that reference them never change.
Quote → job → invoice
Conversions carry line items forward and are idempotent — converting twice never duplicates a job or an invoice.
Team assignment
Assign jobs to team members with in-dashboard notifications. Staff work their own job list; managers dispatch and oversee.
Job timeline & KPIs
An append-only record of every status change, assignment, and note — and overview cards for jobs today, unassigned work, completions, and invoiced vs collected.
Built into Services, not bolted on.
Webb9 service operations use the same customers, quotes, invoices, and team roles as the rest of your dashboard. There is no second system to sync, no per-technician per-month surprise pricing, and no export-import dance between your website and your field work.
FAQ
Services questions.
What is Webb9 Service Operations?
The layer between winning a customer and getting paid: jobs and work orders, a schedule and dispatch calendar, a priced service catalog, and one-click conversions from quote to job and from completed job to invoice — all inside the Webb9 dashboard your leads already flow into.
How does a lead become a paid job?
A lead becomes a quote; an accepted quote converts to a job with its line items carried over; the job is scheduled and assigned; when it is completed, one click creates the invoice from the same line items. Every step is recorded on the job timeline.
Can my technicians or staff use it?
Yes. Team members are assigned to jobs and get a dashboard notification; staff see and update only the jobs assigned to them, while managers and owners see everything. Roles are enforced server-side, not just hidden in the interface.
What stops us from double-booking someone?
The schedule checks every reschedule against each assignee’s existing jobs and warns about overlaps. A dispatcher can still choose to double-book deliberately — the platform makes it visible, not impossible.
What happens when I change a price in the price book?
Nothing happens to documents you already created. Quotes, jobs, and invoices snapshot their line items when they are made, so a catalog price change never silently rewrites an existing quote or invoice.
Which plans include service operations?
Jobs, scheduling, dispatch, price books, and quote-to-invoice workflows are included on Grow plans and above. They are part of Webb9 Services, not a separate subscription or third-party integration.
See Services with your own workflow.
Jobs, scheduling, dispatch, and quote-to-invoice workflows ship with Grow plans and above — see the pricing page for the full plan comparison.