The intake bottleneck
For most firms, the first call decides whether a potential client hires you or the next firm on the list. Miss it — or handle it clumsily — and a qualified matter walks. But intake is sensitive: the assistant must capture, never advise.
A strict, confidential line
The AI handles logistics and hands the rest to a person.
- Captures matter type, jurisdiction, and contact details.
- Notes a conflict-check flag for staff to review.
- Routes the enquiry to the right practice area.
- Never gives legal advice or assesses the merits of a case.
Every enquiry becomes a tracked consultation request
Instead of a voicemail no one returns, each enquiry lands in the dashboard as a structured consultation request with an owner — so promising matters are followed up while they are still warm.